KST Data End User IT Outsourcing Services - DIR-TSO-3692

KST Data is a privately owned diverse / small minority business focused on providing IT solutions to business users since 1990. Since our inception, we have established a presence as a premier solution provider of tier one quality products, advanced solutions, expert services and support, comprehensive training and a variety of financial offerings including leasing and infrastructure as a Service (IaaS) offerings. KST Data has continued to expand our presence and solution capabilities and managed service offerings in both the public and private sectors including Aerospace, Healthcare, Education, State and Local Government, Entertainment and Transportation. Our accounts and their associated business offices span the continental U.S. We provide a cost-effective solution for your IT equipment and support services which allows the Texas agencies to remain focused on their core missions. The KST Data service offerings include the following Management, Support and Technology Services that can be tailored to meet the needs of the agency:

Management Services are provided for KST Data owned and Agency owned equipment.

  • Provisioning of Equipment
  • KST Data is closely aligned with all major IT equipment manufacturers. We offer efficient provisioning services including procurement, asset tagging and configuration management for laptops, desktops, workstations, servers, printers, large image scanners, and other IT equipment

  • Desktop Outsourcing Services
  • Our Desktop support services include, but are not limited to, the following:

    • Deskside Dispatch
    • Hardware Break/Fix
    • Installations, Moves, Adds and Changes ( IMACs)
    • Remote Server Support
    • LAN/WAN Support
    • COTS Software Support
    • IT Asset Inventory Maintenance and Process Controls
    • Backup and Recovery Processes
    • Patch Management
    • Output Management
    • Service Desk

  • Asset Tracking Services
  • Our Enterprise Asset Management system tracks and manages the status of IT equipment. We provide custom reporting that includes status of:

    • Installations, moves, adds and changes (IMACs)
    • Physical locations
    • Maintenance activity
    • Software licenses
    • Supplemental service activity

address:
3699 Wilshire Blvd, Ste 100
Los Angeles, CA 90010
phone:
fax:
213.384.9555
213.382.8493
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