KST Data Solutions are customizable with any of the optional services listed below. Each of our clients can choose from any of these services to tailor their engagement with KST to better meet their specific needs and requirements.
KST solutions are available with an underlying set of optional services that our clients can choose from to tailor their relationship with KST.
Desktop Services
Acquisition and ongoing support of the desktop environment
Equipment evaluation
Order placement and tracking
Post-support
User training
Desktop strategies
Governance models
Deployment and support of desktop solutions
Personalized ordering portal
Asset Management
Customizable catalogue of offerings
Streamlined web ordering solution
Delivery of a wide range of OEM products
Asset Tagging
Imaging
Maintenance Support Services
Preventive monitoring and maintenance
Diagnostic and support activities
e-mail, live chat, telephone, and remote delivery
Hot on-site sparing
Remote depot support
Warranty reimbursement
Deskside Support Services
On-site services
Thorough and accurate diagnosis and resolution of faults
Front line support
Remote software deployment capabilities
Industry Infrastructure Services
Lower cost model for managing the infrastructure needs of our industry specific clients
Unique solutions to eliminate waste
Network Services
Installation
Configuration
VOIP
Adds/Moves/Changes
Asset Management
Off-the-shelf, customized, or 'On Demand' network solutions
Unique financial and flexible service models
Server and Storage Solutions
Installation
Configuration
Wiring
Deployment
Asset Management
Develop and integrate support models
Buffer capacity on datacenter floor
"On Demand" offerings
Financial offerings
Managed Print Solutions
Best-in-breed, multi-OEM solutions
Fleet assessment and TCO (Total Cost of Ownership) analysis
Fleet optimization services
Fleet deployment services
Fleet management services
Monitoring, tracking and reporting services
Cost-per-page utility models
Proactive break/fix, preventative maintenance and supplies replenishment services
Help-desk integration
Document workflow and process integration services
Installs-Moves-Adds-Changes
Transitional and evaluation equipment
Experienced and bonded personnel
Set up, move, integrate, or localize your environment
Planning, monitoring, and implementing large scale refresh projects
Ongoing maintenance and replacement of client assets
Procurement and maintenance to match existing environment
Upgrades to state-of-the-art equipment
Processes to ensure information is transitioned to the new system
Pre-field planning to verify telephony and data capability as well as furniture requirements
Coordination, scheduling, and implementation of a move
Post-support
End-user training for new technology
Asset Tracking
Discovery auditing
Full and complete asset registry inclusive of chipset details, serial numbers, software versions, model numbers, user information, and asset numbers.
Licensing compliance
Application evaluation and license recovery
Identification and elimination of unauthorized or unused products and software
"KST invests in their clients by taking time with them. While it is not always a quick sell, certainly over time this is valuable to both. They are a partner."
